Compliance, Standards and Training Specialist
|Region:||Republic of Ireland|
|Category:||In the Office|
Role name: Compliance, Standards and Training Specialist
Department name: Operations Control
Are you interested in growing your career with Ireland’s only 4 star airline? We are looking for a Compliance, Standards and Training Specialist to join our growing Operations Control Team. The Compliance, Standards & Training Specialist is primarily responsible for developing and maintaining procedures in line with regulatory and statutory requirements while also ensuring that all Operations Control Staff are trained and checked to operational standards as defined in the Operations Control Manual / Operations Part D, fully compliant with the requirements of EASA, IOSA, the IAA and other relevant statutory and regulatory bodies to ensure Aer Lingus maintains a safe, efficient Operation.
In addition to a comprehensive benefits package, we offer you the opportunity to grow your career with one of Ireland’s most iconic brands. Take a look below!
Assist the Safety, Compliance & Performance Standards Manager in the fulfilment of their responsibility for directing the management of Safety, Operations and Training for Operations Control
Development and publication of Operations Control procedures and documentation in accordance with regulatory and company requirements including updating and revision of the OCM and Operations Manual Part-D
Prepare, develop and deliver initial and recurrent training in accordance with mandatory, regulatory and company requirements.
Ensure that the mandatory IAA, EASA and IOSA training is carried out in a timely and efficient manner including the development of E-Learning Training modules
Ensure that required training records, regulations, manuals and material concerning Operations Control training are retained and maintained in accordance with IAA, EASA, IOSA and Aer Lingus requirements.
Prepare, participate and assist in the compliance monitoring programme including IOSA and associated corrective action plans.
Responsibility, as the Embedded Safety Manager for Operations Control, for maintaining the Operations Control safety management components of the SMS, Actively contribute as a member of the Operations Control Safety Action Group.
Monitor and evaluate any potential changes in procedures, training, and equipment that may be considered necessary to improve safety and research external training opportunities relevant to Operations Control
Actively contribute to technical research and development within the department
Actively contribute to and support the wider Management Team across a range of projects
Keep up to date with information in Operations Manual Part A / FCI`s / LOB`s and any other relevant departmental publications across the wider company.
Contribute to development of yearly Safety Performance Indicators (SPIs) for Operations Control.
Provide relevant information on behalf of Operations Control to contribute to weekly Operations Control Safety meetings, monthly Operations Safety Action Group (OPSAG) and reports for the Corporate Safety Review Board.
Undertake HIRAs as required and produce Operations Control Instructions and Bulletins as required
Responsible for identifying budget for Training and Materials relevant to training and compliance
Liaise with the Dublin Airport Authority (DAA) to ensure all Operations Control staff compliance with required Airside Safety Training and BSAT.
Coverage of various Operations Control Functions and duties as required, including maintaining recency as a Flight Operations Officer by operating on the desk on a regular basis
To be considered for the role of Compliance, Standards and Training Specialist candidates must meet the following criteria:
Your qualifications & key criteria:
Completed Flight Operations Officer (Europe and Atlantic) training course or equivalent Flight Dispatch qualification.
A demonstrated knowledge of ICAO, IATA, IAA and EASA regulatory requirements
Strong verbal and written communications skills, with the ability to present facts and opinions articulately & objectively.
Good organisational skills to manage and maintain documentation, processes and procedures
Strong interpersonal skills and supervisory skills with the ability to build and maintain positive working relationships with a wide variety of departments.
Demonstrated interpersonal and presentation skills with the ability to impart information clearly to staff at all levels
Creative problem solving skills.
Demonstrated ability to prioritise and work under pressure and to strict deadlines.
Knowledge and skills in training techniques to ensure delivery of training programs, whilst providing for real and valuable learning
High degree of computer skills, particularly Microsoft office and Operational Systems e.g. LIDO, AIMS, CHMI
Clear analytical approach with attention to detail.
Resilient with a ‘can-do’ attitude to work
Proven decision-making skills and a keen desire to take ownership of activities
The ability to use own initiative while contributing effectively as part of a team.
Excellent planning, co-ordination, monitoring and evaluation skills.
Enthusiastic, flexible and adaptable with a positive attitude to change.
Appreciation of the role played by Operations Control in achieving overall company objectives
Note: A presentation will be required as part of the recruitment process
Eligible to live and work in the EU.
Fluent in English, both written and spoken.
Able to pass a 5-year security background check* (or be in possession of a current airside pass for the airport this position is based in)
Provide 3 verifiable references
Hold a current unrestricted worldwide passport
Possession and demonstration of the key competencies and skills outlined below.
*If you are a non-Irish Citizen, you will need to be in possession of a current police disclosure certificate from your home country. If you have lived outside the Republic of Ireland for more than 6 months you will also be required to hold a current police disclosure certificate from that country/countries
What we offer:
Generous paid annual leave
Annual performance related bonus
Heavily discounted staff travel privileges with Aer Lingus and some select partner airlines
Prime location in Dublin Airport
Annual salary reviews
Employer pension contribution to a Defined Contribution Pension Scheme
Life assurance cover
Income protection cover
Paid sick leave
Employee assistance program
Cycle-to-Work scheme and Tax Saver Scheme
Subsidised staff canteen
Subsidised dry cleaners and various airport discounts
Learning & Development support through a catalogue of courses
Opportunity to work in a team environment and to grow your career in Ireland’s only 4 star airline
Annual Make a Difference Day and team social events
Closing Date: Friday 15th November 2019
AER LINGUS IS AN EQUAL OPPORTUNITIES EMPLOYER
In order to apply for this vacancy, you must be able to supply the required answers to the following questions:
- Are you eligible to live and work in EU without restriction?
- Will you be 18 years of age on 1st September 2019?
- Are you fluent in English, both spoken and written?
- Can you provide a verifiable 5 year background/employment history?
- Can you provide 2 verifiable references?
- Have you been convicted of a criminal offence in Ireland?
- Is there anything that would prevent you passing our security clearance process?
- Are you prepared to complete a medical questionnaire & medical examination?
- Have you been convicted of a criminal offence (ref Criminal Justice Act 2016)